Practical Info:
Tours can be booked by e-mail or via the order form in the booking menu.
Timeout Travel Conditions:
TRIP
All trips purchased from Timeout are organised by Timeout Travel in co-operation with local businesses (eg. Hotels, transport companies etc..)
BOOKING
Tours can be booked by e-mail or via the order form on the website. All contracts are legally binding from the date of purchase. The cancellation policy is valid from the moment you sign up. Our contract is binding when you receive written confirmation of your order by email indicating destination, date and price. The invoice contains the bank account number to which the deposit and the balance is to be transferred. Remember to indicate the payer's name and invoice number.
DEPOSIT
Deposits are payable within 7 days after receipt of invoice. The deposit is £100 per person.
By paying the deposit, you confirm to have read and accepted the terms and conditions.
BALANCE PAYMENT
The remaining balance is due 45 days before departure. Date of payment of the balance is shown shown on the invoice.
DOCUMENTS
All documents relating to your trip (eg. Invoice, trek info, etc.) will be sent by e-mail to the participant.
TRAVEL INSURANCE
We recommend that travel insurance is booked by each individual.
CANCELLATION by you
Cancellations made more than 45 days before the start of the trip will result in the deposit being lost.
Cancelations made within 45 days before the start of the trip will be charged at the full trip cost. All cancellations must be made in writing to be valid.
CANCELLATION by us
Most trips usually consist of at least 8 participants, unless otherwise stated. If a trip is canceled because of too few participants, it will happen within 30 days of departure. If a trip is canceled, the full trip cost will be reimbursed to you.
INTERRUPTION OF STAY
If the participant for any reason needs to interrupt a trip or a stay there will be no refund for unused services (hotel, transportation, luggage, flight or other). Any costs of transportation, hotel etc in connection with a termination will be met by the client himself.
IMPLEMENTATION OF THE PLANNED PROGRAM
Day programs are compiled with the latest information available to Timeout. Weather and other unforeseen events may lead to necessary changes. The Timeout tour leader on trek can at any time decide that changes should be made to the program (due to weather conditions or poor condition of a participant, etc.). Timeout can not be held responsible for changes and delays made by aircraft, bus and train companies.
PARTICIPATION IN TOURS
Your participation in events that are physically demanding, and that are subject to changeable weather conditions, are done so entirely your own risk.